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This month we spoke to Lauren Goodfellow, Admin Junior at The Accountancy Partnership!

Give an overview of the duties, functions and responsibilities of your job.

My job consists of answering clients’ emails and phone calls, and forwarding client post, as well as requesting agent authorisation, processing codes, calling clients to help them with the onboarding process, reassignments, and some payroll duties.

What particular challenges do you regularly encounter?

The long wait time on the phone to speak to HMRC.

What is your favourite part of the job?

My favourite part of the job is seeing the office dogs when they come into work 🐶

What do you like most about working for The Accountancy Partnership?

Everyone is really friendly. There are also lots of perks like staff nights out and pancakes on pancake day, it’s a nice working environment.

What skills do you find most useful to do your job?

The most useful skill for my job is time management. We have a lot of different tasks we have to do so ensuring you can get them all done in the day is important.

Where’s your favourite place to visit on days off?

My favourite place to visit on my days off is Chester Zoo, and also going out for food with my family and friends.

How would you colleagues describe you?

I asked my colleagues how they would describe me and they said the human form of an angel 💖. They also mentioned that I am the queen of pranks!

What are you reading/binge watching at the moment?

I am currently watching This Is Us and crying at every episode.

What question would you really like to answer, and what’s the answer?!

Are you excited to see Taylor Swift at the Eras tour? ABSOLUTELY

Find out more about the services we offer by hitting the live chat button, or get an instant quote online. Interested in joining the team? Check out our recruitment page!

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