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When we gave our website a facelift recently, everything was designed and built around a key objective. To make it as easy as possible for everyone to find the accountancy and bookkeeping expertise they were looking for.

So, now that the website has launched, we’re ready for phase two. Are you sitting comfortably? Then say hello to our new Help Centre. Ta-da! Think of it as an added bonus to the unlimited support and guidance we offer to all our clients.

Accountancy services that are easy to contact

Our Help Centre is an extra place to find accounting and bookkeeping help, anytime, by anyone. Don’t worry though, this doesn’t mean we’ve disappeared behind a screen. Here at The Accountancy Partnership, we take customer service incredibly seriously.

Frustrated by our own experiences of looking for help from faceless organisations, we take pride in doing things differently. At TAP, we’re dedicated to providing a personal service which you can access using whatever contact method suits you best.

  • Telephone us: 020 3355 4047
  • Use the Live Chat feature on our website
  • Email us: info@theaccountancy.co.uk
  • Reach us through our social media channels

As a client, your dedicated accountant is only ever a phone call away. But don’t worry if you’re not ready to join team TAP just yet. Our Help Centre is the next best thing, and anyone can access it.

Extra support with business accounting and bookkeeping

Sometimes, running a business happens outside of business hours. For those days when you don’t have time to talk, or just want to learn more about a topic, our Help Centre is here.

free Pandle bookkeeping software
It’s an extra resource that anyone can access, at any time of the night or day, and is packed with truly useful features:

  • A search function to help you find the accounting answers you need
  • Videos, articles, and FAQs
  • A range of topics, including taxation, bookkeeping, payroll, and VAT
  • Up-to-date information to help you stay compliant with the legal stuff

You can find it anytime by following the link in the footer of our website (which is internet-people language for ‘the bottom of the page’). Plus, we’ll email you all about it if you’re a client of ours, or you can follow the links from this article.

There’s no sign-in, and no secret handshake; just accounting help videos, articles, and resources.

And the good news? If you prefer to chat, great! Because we like talking to you too. If you can’t find what you’re after, or would rather to talk to a real person, get in touch with us and we’ll do everything we can to help. Get an instant online quote.

About The Author

Elizabeth Hughes

A content writer specialising in business, finance, software, and beyond. I'm a wordsmith with a penchant for puns and making complex subjects accessible. Learn more about Elizabeth.

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Confirm Transactions

The number of monthly transactions you have entered based on your turnover seem high. A transaction is one bookkeeping entry such as a sale, purchase, payment or receipt. Are you sure this is correct?

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Please contact our sales team if you’re unsure

VAT Returns

It is unlikely you will need this service, unless you are voluntarily registered for VAT.

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Yes, the business is VAT registered
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Call us on 020 3355 4047 if you’re not sure.

Bookkeeping

You will receive our bookkeeping software Pandle for free, as part of your package.

You can use this to complete your own bookkeeping, or we can provide a quote to complete your bookkeeping for you.

Please select and option below:

I will do my own bookkeeping
I want you to do my bookkeeping

Call us on 020 3355 4047 if you’re not sure.