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Sales Executive.
First impressions count and our goal is to ensure that potential clients are knowledgeable about TAP as a business, confident in their decision once we provide them a quotation and guarantee that the client receives a high-quality service right away.
Choosing the right playlist for the journey into work sets the tone for the day, so that is priority number one, followed by a cup of tea as I respond to emails, call potential clients who have submitted quotes overnight and finally follow up with scheduled call backs/chase again.
Clients may need or require more information than a sales executive can offer, as we are not qualified accountants, but that doesn’t mean that we can’t speak to our team of accountants when it comes to those minor enquiries to put the client’s mind at ease. For those more complex enquiries we arrange paid consultations with the accountants, so they get the correct and best advice before deciding to join us whilst also getting an insight to the quality of service they would receive when they become a client of ours.
The biggest challenges faced by our clients understanding what is required from them when it comes to submitting to HMRC and Companies House whether they are a sole trader or limited company, so it’s very important that we can assure them that with the support of their accountant they will gain knowledge of this and that all filing will be taken care of.
I find being patient and understanding is the best approach as everyone who approaches us ranges from various industries, business sizes, etc., so assuring them that we are the right fit for them is very important, and that their business is in good hands.
Everyone you speak to on a day-to-day basis is not the same and you learn something different from somebody each time – there is certainly a market for things you wouldn’t even realise existed.
It would definitely be the team, from the training on day one up until now the support has been amazing and I feel like I really fit in and am comfortable. Especially with work being a place you spend a lot of your time, it’s important to be surrounded by a good people.
I think being confident and knowledgeable play a huge part giving a client peace of mind that they’re in good hands, and will be supported as their business grows.
I will 100% end up in the gym on my day off, but nothing beats the feeling of waking up and spending the next two hours in bed with no responsibilities for the day.
I was described as the labrador from Homeward Bound: The Incredible Journey.
My partner has me watching Gossip Girl with her and I’m not ashamed to admit that I’ve become hooked.
My dog, Dave. He sees nothing but sunshine and rainbows without a care in the world.
What colour was the dress? It was clearly blue and black, so can we stop saying it was gold.
Find out more about the services we offer by hitting the live chat button, or get an instant quote online. Interested in joining the team? Check out our recruitment page.
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Please contact our sales team if you’re unsure
It is unlikely you will need this service, unless you are voluntarily registered for VAT.
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Call us on 020 3355 4047 if you’re not sure.
You will receive our bookkeeping software Pandle for free, as part of your package.
You can use this to complete your own bookkeeping, or we can provide a quote to complete your bookkeeping for you.
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Call us on 020 3355 4047 if you’re not sure.