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Ellie Feely-Jones tells us more about her role as an Admin Assistant here at The Accountancy Partnership.
I deal with administrative jobs within the company. This includes answering general enquires that clients may have, answering phone calls, client registration forms, booking in records, dealing with payments, and helping clients with any issues they may have.
The first thing I do in the morning is complete my registration forms and send our welcome emails, before moving on to clients’ emails and answering any phone calls. In the afternoon I’ll complete my checks, book in records, and finish my emails for the day.
We are a busy and fast paced office, so this can be challenging as we always set out to reply to our clients within 24 hours.
Knowing which services to register for can be confusing, as well as meeting deadlines on time – so we send reminders and help our clients.
I’m a patient person, and good at time management and pinpointing any problems to assess what action is required.
My favourite part of my job is my team, they all have a good sense of humour which means we have a good laugh every day.
The people I work with, we always have a laugh, and they are very supportive.
Being organised, quick thinking, patient and good time management skills.
Any shopping centres, and taking my dog Mya on long walks to the beach.
Probably getting my vaccines, I have the worst fear of needles!
I asked my colleagues and they said “one of the youngest but the bossiest”.
Emily in Paris at the moment!
My Mum and Dad. They are very work driven, and hard working.
Does pineapple belong on pizza? Yes!
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