This month we spoke to Holly Gahan, Admin Junior at The Accountancy Partnership!

Give an overview of the duties, functions and responsibilities of your job.

My day usually consists of emails, answering phones, calling clients for our onboarding process, following up for professional clearance and processing codes.

What is a typical working day like for you?

Every day is different at TAP, however I always start my morning by making a coffee, answering client emails and completing any checks I have to do. In the afternoon I will call clients, finish my emails and hand out post to our accountants.

What are some of the biggest challenges faced by your clients?

The amount of codes and reference numbers that clients need can be overwhelming. Our onboarding calls can be useful for this as we break everything down so the client understands what everything means, and what information they need to pass on to us.

How are you able to use your skills to solve problems for them?

I have good time management and always complete my workload each day.

What is your favourite part of the job?

The fact that every day is different and knowing that each day you will have a new challenge.

What do you like most about working for The Accountancy Partnership?

We often get surprises such as having pancakes made for us on pancake day, advent calendars for Christmas, and treats for completing our busiest periods.

What skills do you find most useful to do your job?

Being organised, having good time management, being able to multi-task and knowing what to prioritise.

Where’s your favourite place to visit on days off?

Shopping centres and visiting my friends in St Helens.

How would your colleagues describe you?

After asking this out loud they responded- hard worker, very infectious laugh and a girl with many special interests.

What are you reading/binge watching at the moment?

I am currently watching American Horror Story. I love anything horror based!

What question would you really like to answer, and what’s the answer?!

Is The Cat in the Hat a cinematic masterpiece? Yes!
 
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