Give an overview of the duties, functions and responsibilities of your job.
Processing AML’s and codes for HMRC, emailing and scanning post to clients and answering the phone to clients or HMRC.
What are some of the biggest challenges faced by your clients?
Sometimes the communication can get lost between yourself and the client when they first join, so I try to make sure the communication is a clear and understandable as possible.
How are you able to use your skills to solve problems for them?
I try to break down the communication as much as possible to make it easier for the client to understand and so I can assist them as best as possible.
What is your favourite part of the job?
My colleagues – the office is so supportive and helpful.
What do you like most about working for The Accountancy Partnership?
The people you work with – everyone is really friendly.
What skills do you find most useful to do your job?
Organising my day before it starts as I am able to plan ahead which makes it less stressful when busy.
Where’s your favourite place to visit on days off?
I enjoy going on trips to see my friends in London or Manchester or ideally somewhere hot!
Tell us about your proudest achievement.
Graduating uni with a 2:1.
How would your colleagues describe you?
Quiet unless you get to know me – then I’d say quite funny!
What are you reading/binge watching at the moment?
I am currently reading The Inmate by Freida McFadden.
Who do you admire, and why?
My mum and my late grandparents – they’ve both done a lot for me, I am extremely grateful for their support.
Find out more about the services we offer by hitting the live chat button, or get an instant quote online. Interested in joining the team? Check out our recruitment page.
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