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Admin Junior.
My job involves helping clients over the phone and by email, requesting and accepting agent authorisation on behalf of our clients, and various other tasks and checks.
A typical day involves answering phones and emails, sending post to clients, processing codes with HMRC, calling new clients for onboarding and assigning clients to accountants.
The people I work with. I have made genuine friendships here and I love coming to work to see everyone.
We get staff nights out organised for us… and free smoothies!
Communication skills are very important in my job role. Being able to advise clients correctly and reassure them.
I love staying at home most the time, but I can be convinced to go out to play pool or go bowling.
My proudest achievement would probably be going to university and getting my Criminology degree.
My colleagues would describe me as funny and a bit quirky apparently.
I have been re-reading the Harry Potter books for nostalgia, and I’ve been watching Arcane, Squid Game and The Artful Dodger.
My mum! She is the strongest person I know.
If my voice was a colour, what colour would it be? – probably green.
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