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My job role consists of answering client queries over calls and emails, requesting agent authorisation, and helping clients with the onboarding process and some payroll duties.
I usually start by checking our Junior Calendar to see which jobs need to be done that day and will move on to answering my emails. Throughout the day I am typically answering client calls and completing any tasks that I have been asked to do.
My favourite part of the job is the people I get to meet. Whether that be my colleagues or the clients, I enjoy the interactions I have.
The culture that the company creates. The staff are all supportive and create a positive environment to work in.
I think my communication skills are most useful. Being able to advise clients correctly and reassure them and communicate with my colleagues effectively.
I like to see where the wind takes me. Some days off it will be the local Morrisons, some days it’s Cyprus. I’m a free soul like that.
My colleagues would describe me as confident and funny, and also probably a baby due to my age.
The Queen’s Gambit.
Dean Salmon, no explanation needed.
How often do you think about worms (the animal)? Everyday.
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