Starting a new business? Get 40% off our accountancy services for 3 months! 😎


Shimmering in this month’s staff spotlight is administrator extraordinaire (and owner of the naughtiest laugh in the office), Sarah Goodson!

What is your job title?

Administration Senior.

Give an overview of the duties, functions and responsibilities of your job.

I deal with any administrative jobs within the company. This includes all sorts, from general enquiries that clients may have, client registration forms, answering the phone, confirmation statements, share transfers, VAT registration forms, chasing debtors and helping clients resolve any issues.

What is a typical working day like for you?

The first thing I have to do in the morning is make a coffee! From there I check my emails and deal with any client queries. Then I process any registration forms that have come over from our sales team and start any company formations.

In the afternoon I submit confirmation statements that need doing that day, then raise any invoices that the accountants are asking for.

What particular challenges do you regularly encounter?

With HMRC always changing I do have to keep up-to-date with any changes and learn new procedures, the latest one being Making Tax Digital. As well as making sure we register clients for MTD in time, these changes alter how we are able to authorise clients.

As we are a busy, fast-paced office, it can be a challenge. We take pride in making sure that everything is always done in a timely manner, and correctly.

Comprehensive tax return services

From only £24.50 per month

Learn more

What are some of the biggest challenges faced by your clients?

At this time it would definitely have to be COVID, it has affected so many of our clients.

How are you able to use your skills to solve problems for them?

I have always worked in customer relationship roles, being approachable, and working with people to help them.

What is your favourite part of the job?

I love the people I work with! It is such a good team at TAP, and everyone is so friendly and helpful.

What do you like most about working for The Accountancy Partnership?

Again it would be the people I work with, and also how modern the company is. TAP treat their staff really well and you definitely feel like you are appreciated working here.

They treat us to lunch twice a week, along with staff nights out every quarter (before COVID hit). We have a very modern office which includes a chill out room and other perks like free fruit. I’ve never known a company like it!

What skills do you find most useful to do your job?

I am AAT level 3 trained, so this does help give me a bit more of an understanding. I have always enjoyed working with numbers, which does help massively when raising invoices and working out client fees.

Where’s your favourite place to visit on days off?

Since being in lockdown I have really taken to walking. The Wirral has some really amazing places to go for a walk, my favourite at the moment being the prom along New Brighton.

instant quotes for online accountancy

Tell us about your proudest achievement.

It would have to be the standard achievement of my daughter. Being a single mum for the past couple of years has been a struggle, but I am so proud of how far we have both come and where we are at now.

How would your colleagues describe you?

They would say I am unlike anyone they have ever met before.

What are you reading/binge watching at the moment?

Rachel Abbot’s books. I got into them years ago, until my Kindle broke. As I had a new one for Christmas I’m getting back into the series and started reading them again.

Who do you admire, and why?

It would have to be my Dad, he is literally my rock. While I was going through my divorce he stayed with me for a week to get everything sorted while I was in work, so I didn’t have to face the parts of it I didn’t want to.

What question would you really like to answer, and what’s the answer?!

It’ll have to be that classic north-south divide: Is it squash or juice? The one you dilute with water is squash. Juice is the fresh stuff you keep in the fridge and don’t water down!

Find out more about the services we offer by hitting the live chat button, or get an instant quote online. Interested in joining the team? Check out our recruitment page!

About The Author

Elizabeth Hughes

A content writer specialising in business, finance, software, and beyond. I'm a wordsmith with a penchant for puns and making complex subjects accessible. Learn more about Elizabeth.

More posts by this author
Notify of
Inline Feedbacks
View all comments

Read more posts...

July 2024 Client of the Month: AddVitality Ltd

This month we spoke to Andrew, owner of AddVitality Ltd! AddVitality | Facebook | YouTube | LinkedIn Hey Andrew! Tell us about your business…

Read More

What is the VAT Reverse Charge?

VAT can be daunting for any type of business. From ensuring you’ve registered before you reach the threshold, to recalculating your prices…

Read More

Claiming R&D Tax Relief for Businesses

Limited companies involved in research and development (R&D) activities may be able to claim different types of tax relief against their Corporation…

Read More
Back to Blog...

Confirm Transactions

The number of monthly transactions you have entered based on your turnover seem high. A transaction is one bookkeeping entry such as a sale, purchase, payment or receipt. Are you sure this is correct?

Yes, submit my quote
No, let me change it

Please contact our sales team if you’re unsure

VAT Returns

It is unlikely you will need this service, unless you are voluntarily registered for VAT.

Are you sure this is correct?

Yes, the business is VAT registered
No, let me change it

Call us on 020 3355 4047 if you’re not sure.


You will receive our bookkeeping software Pandle for free, as part of your package.

You can use this to complete your own bookkeeping, or we can provide a quote to complete your bookkeeping for you.

Please select and option below:

I will do my own bookkeeping
I want you to do my bookkeeping

Call us on 020 3355 4047 if you’re not sure.