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We talk to Anna Jones about her role as an Admin/Payroll Manager here at The Accountancy Partnership.
I, along with my colleague Emily, oversee the administration team to ensure all of our team are working hard but also enjoying their job! We like to ensure that each member of our team is happy within their role and that they know they are important to us. We also have many tasks ranging from completing weekly/monthly reports to planning staff nights out!
As soon as I come into the office, I like to make a cup of tea before tackling my emails until around 11am. After that I spend a bit of time organising my tasks for the afternoon around any meetings we may have planned for that day. Typically, my afternoon is spent using SAGE, helping the accountants where I can along with looking into new processes that we can put in place to help keep admin running smoothly.
As the company is growing so rapidly, we are always trying to stay one step ahead when hiring for admin to ensure that we can keep on top of all tasks and continue to offer a great service for our clients.
Since COVID, a lot of our client’s businesses have taken a hit financially so we are always trying to help our clients where we can.
I think just listening and having a sympathetic approach can really help when a client is feeling stressed or overwhelmed, as this shows we really do care, and we will do whatever we can to help.
My favourite part of the job has to be looking after my team and organising all of the fun TAP events that we do, such as the quarterly nights out!
It has to be the office environment and the people that I work with. I have made some great friends here and never dread coming into work! TAP really makes a lot of effort to make this a great place to work.
Being organised is definitely the most useful skill you can have when working within admin, as more often than not I find I’m working on more than one task at a time.
We have been enjoying walks in Tatton Park recently but if I’m not there, I’m usually in the pub with some friends!
Saving up to buy a house! Having to limit my ASOS orders has been hard!
Laid back and approachable.
At the moment I’m watching Inventing Anna, but you will usually find Friends or Gavin and Stacey on my TV.
My grandma. She’s been through a lot but is still always laughing and making jokes – she has some great stories too!
If you could visit anywhere in the world, where would it be? I’d love to go to Barbados!
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