It’s no secret that technological devices are making great big crashing waves in the world of virtual assistance. In fact, Gartner Senior Director, Annette Jump predicts that 24% of digital workers will be using a virtual assistant (VA) on a daily basis by 2021, which is up from 9% in 2019.

“We expect [VAs] to be used by an increasing number of organisations over the next three years. Industries such as insurance and financial services are showing strong interest in piloting [VAs] internally. We’ve also witnessed VAs being used in IT, customer service and information queries.”

However, in this article, we’re not talking about Siri, Alexa or any of their futuristic friends. We’re not even talking about the intelligent robots that keep threatening to take over the working world and steal all of our jobs.

The changing face of Personal Assistants

Personal assistance no longer has to mean somebody sat at the desk opposite yours 5 days a week, 8 hours a day. These days, business owners are tending towards remote freelancers who can offer them support virtually.

Common responsibilities delegated to a Virtual Assistant include

So, why are VAs becoming so popular? Why might somebody opt for this type of support over the classic, full-time Personal Assistant?

The benefits of a Virtual Assistant

Of course, having a VA isn’t right for everyone, and it’s always up to you what best suits your business. In the meantime, Pandle is our cloud based accounting software, designed for straightforward simplicity. Just like a VA, it can help support you as you grow your business. 

About The Author

Stephanie Whalley

Serial snacker, compulsive cocktail sipper and full time wordsmith with a penchant for alliteration, all things marketing and pineapple on pizza.

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