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Research conducted by Lightspeed Research representing Intel, with 3000 businesses being surveyed has revealed that Small and Medium Enterprises are not utilising new technology, which is having a detrimental effect on their business goals. UK businesses still rely on the fax machine, rather than invest in a smartphone.

A fax machine is used daily by 40.5 percent of IT users, and over a third of decision makers for IT. The research has highlighted problems facing small businesses, as they cut costs rather than invest in new technology. The managing director of Intel, Graham Palmer understands the need to cut costs, but in order to deliver flexibility for customers and their workforce, it is necessary to spend on IT solutions.

Nearly half of the 3,000 businesses partitioned admitted that an absence of resources has prevented the implementation of new technology. However, Palmer said:

“It’s clear that as SMEs tighten their purse strings, buying new technologies falls to the bottom of the list of priorities. Yet, it’s important that IT decision makers weigh the advantages, such as the increased efficiency and flexibility delivered by mobile devices, against the cost.”

Palmer also pointed out that an absence of technology could also have a negative impact on your business, especially in some industries. Worryingly, 78.5 percent of business can’t afford to deliver training to their workforce to enable them to make use of new technology, even if the company could afford the investment. According to Palmer, the IT industry has to work harder to educate how technology can enhance business performance and data security.

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