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You’d think mastering video conferencing would be relatively simple, but video conference etiquette can actually be somewhat delicate. Check out our list of conferencing rules for beginners. Do you recognise yourself or a colleague in any of these?
Would you stroll into a real life meeting room 10 minutes late and clutching a steaming hot cup of coffee, with a YouTube video still playing on your phone? The rules don’t change just because you’re conferencing in cyber-land. It’s still good manners to show up on time!
Your laptop might propped up on a pile of laundry, but it’s difficult to take someone seriously on day three of their Pink Panther pyjamas. Especially if they don’t even wear pyjamas.
Try to make sure that what’s in shot is smart and presentable.
Just like in a face-to-face meeting, minds can start to drift during a video call. With everyone arrayed across one screen, video conferencing actually makes it easier to keep an eye on everyone at once. Keep that in mind when yawning, rolling your eyes, or watching the TV over the top of your screen.
Eye contact is an important part of physical body language, and helps people communicate with each other more effectively. It might seem a little odd at first but look down the camera from time to time, gesture with your hands, or give a reassuring nod to help strengthen communication when there’s a barrier in place.
Eating a crunchy biscuit during a meeting is usually fairly safe (unless there’s an over-dunk disaster). Put that sound next to a microphone and trust us, it really does take the biscuit. Keep the snacks to an audible minimum but if you do have the urge to crunch, just remember to mute your mic first.
OK, so it’s not quite influencer-profile-photo time, but keep in mind that the whole point of a video conference is to enable other participants to see you properly.
Try to sit somewhere with great natural light and frame your face well. Sitting on your bed, in the dark, with the lens pointed up from underneath your chin is neither flattering nor conducive to good co-working.
Nothing crashes through the professional facade quite like a couple of kids arguing, or bleary-eyed underpants-clad other half appearing mid call. Make everybody around you aware of what you’re doing, and ask them for some peace and quiet while you do it.
When you’re not sitting around a table with people, it’s easy to feel less pressure to contribute. Video calls are the perfect way for wallflowers to simply blend into the background. However, if you want your video meeting to be productive, you need to pipe up and be proactive about doing your bit.
If you’re dealing with a great deal of background noise, try turning off your mic when you’re not actually speaking – especially when it’s somebody else’s turn to talk.
If you haven’t seen the viral tweet about the woman who accidentally turned herself into a talking potato on a Microsoft Teams meeting then go and find it right now.
If you have, let it be a lesson to you about the importance of knowing how to use your technology. Get to grips with it and have a practice before the real thing if you’re not feeling all too confident.
Although it is pretty good for morale.
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